How to Keep Loyal Customers Happy and Improve Your Bottom Line
Posted April 7th, 2010 by ybo
Most business owners know the old saying, “It’s easier to maintain current customers than to acquire new ones.” In fact, countless studies have shown it costs at least five times as much to attract new prospects as it does to get repeat ones. All of which leads to another common saying, “80 percent of your revenue comes from 20 percent of your customers.” Read more…
Filed under:Marketing, Most Viewed
